Privacy Policy

Last updated: October 26, 2023

At Apaleo, we are committed to protecting your privacy. This Privacy Policy explains how Apaleo GmbH and its affiliates ("Apaleo", "we", "us", or "our") collect, use, disclose, and safeguard your information when you visit our website apaleo.com, use our platform, or interact with us in any other way. This policy is designed to inform you transparently about how we handle your personal data, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. The types of information we may collect include:

  • Personal Identifiers: Name, email address, postal address, phone number, company name.
  • Login Credentials: Username and password for our platform.
  • Financial Information: Payment details (processed by secure third-party payment processors) and billing address.
  • Technical Data: IP address, browser type, operating system, referral sources, and website navigation paths.
  • Usage Data: Information about how you use our website and platform, including pages viewed, features used, and timing of use.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To operate, maintain, and provide all features of our platform and services.
  • To Improve Our Services: To understand how our users as a group use the services and resources provided on our Site, allowing us to improve our offerings.
  • To Personalize User Experience: To understand how our users as a group use the services and resources provided on our Site.
  • To Process Transactions: To process payments and fulfill orders.
  • To Send Periodic Emails: To send users information and updates pertaining to their order, and to respond to inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  • For Security and Fraud Prevention: To protect our platform and users from fraudulent activity.
  • For Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our platform is built with security in mind, employing encryption, firewalls, and secure server environments.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

  • Third-Party Service Providers: We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
  • Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Your Data Protection Rights (GDPR)

In accordance with GDPR, you have the following rights concerning your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@apaleo.com.

6. Changes to This Privacy Policy

Apaleo has the discretion to update this privacy policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Apaleo GmbH
Arnulfstraße 60
80335 Munich
Germany
Email: info@apaleo.com
Data security and privacy illustration with digital shield and lock icons, representing protection of personal data at Apaleo. Data security and privacy illustration with digital shield and lock icons, representing protection of personal data at Apaleo (mobile view).